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Privacy Policy

Last updated: February 2026

Lobirus LLC ("Company," "we," "us," or "our") operates the Miradoris platform and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information generated automatically when you use the Service.

Information you provide:

  • Name and email address when requesting access or creating an account
  • Company name and organization size
  • Use case descriptions and other form submissions
  • Communications you send to us, including support requests and feedback

Information collected automatically:

  • Device information (browser type, operating system, device type)
  • IP address and approximate geographic location
  • Pages visited, features used, and time spent on the Service
  • Referring URLs and search terms that led you to the Service
  • Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Service
  • To process your access requests and manage your account
  • To send transactional emails, including confirmations and service updates
  • To respond to your inquiries, support requests, and feedback
  • To analyze usage patterns and improve the Service's functionality and user experience
  • To detect, prevent, and address technical issues, fraud, or security incidents
  • To comply with legal obligations and enforce our Terms and Conditions

We do not use your personal information for automated decision-making or profiling that produces legal effects.

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service providers: We may share information with trusted third-party vendors who perform services on our behalf, such as email delivery (e.g., Resend), hosting (e.g., Vercel), and analytics. These providers are contractually obligated to use your data only to provide their services to us.
  • Legal requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
  • With your consent: We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account data is retained for the duration of your account and up to 30 days after deletion
  • Access request data is retained for up to 24 months after submission
  • Usage and analytics data is retained in aggregated, anonymized form indefinitely
  • Communication records are retained for up to 36 months

When data is no longer needed, we will securely delete or anonymize it in accordance with our internal data management procedures.

5. Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL
  • Encryption of sensitive data at rest
  • Regular security assessments and monitoring
  • Access controls limiting data access to authorized personnel only

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions
  • Portability: Request a machine-readable copy of your data for transfer to another service
  • Objection: Object to the processing of your data for certain purposes
  • Restriction: Request that we restrict the processing of your data under certain conditions

To exercise any of these rights, please contact us at support@miradoris.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

7. Cookies

We use cookies and similar tracking technologies to collect and store certain information when you use the Service. Cookies are small data files placed on your device that help us improve your experience.

Types of cookies we use:

  • Essential cookies: Required for the Service to function properly, including authentication and security. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with the Service, allowing us to improve functionality and content.
  • Preference cookies: Remember your settings and preferences, such as language and display options.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of the Service.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. If we make material changes, we will provide notice through the Service or by other means.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: